Can I get Ideal’s advertised sale prices when I order on-line?

Yes, indeed. Each week at Ideal we advertise special sale discounts on various items. You may order those products on-line and save the same as if you were buying in-store. Sale items are available while supplies last with no rain checks. There may be limits on certain items, and the weekly special discounts are offered [...]

By |May 12th, 2020||Comments Off on Can I get Ideal’s advertised sale prices when I order on-line?

What if I find a mistake in my order?

Please report any errors in your order by telephoning the On-Line Pick-Up Order Manager at our Geistown Ideal Market as soon as possible after pick-up. The store phone number is on your confirmation receipt. Please provide your name and order number, and we will make things right. We are working hard to make Ideal's On-Line [...]

By |May 12th, 2020||Comments Off on What if I find a mistake in my order?

Can I change or cancel my On-Line Order?

Before submitting your order, please check your cart to make sure you have everything you need. Unfortunately, once you submit your order, you cannot make changes. You may cancel an order up until 6 PM the day before your pick-up appointment.

By |May 12th, 2020||Comments Off on Can I change or cancel my On-Line Order?

How does On-Line Ordering work?

You can shop and place your On-Line order anytime 24/7, whenever it's convenient for you. Browse our various departments, meats, fresh produce, frozen, bakery, dairy, deli, etc. Use our search function or a favorites history that our Rosie app generates for you, based on what you've bought in the past. You can tell us if [...]

By |May 12th, 2020||Comments Off on How does On-Line Ordering work?

How does pick-up work?

At our Geistown Ideal Market, we have several parking spaces in our lot reserved just for our Curbside Pick-Up customers. Please plan to arrive during your half-hour pick-up window.   Look for the Ideal Curbside Pick-Up sign. Simply pull into a spot and call the number on the sign to let us know you' re [...]

By |May 12th, 2020||Comments Off on How does pick-up work?

What if you are out of an item I ordered?

Beside each item you order is a checkbox to tell us if you want a substitution in case we would be out of something. There is also a space for you to enter any special instructions, such as perhaps number or color of bananas, for example "two yellow and two green bananas." 

By |May 12th, 2020||Comments Off on What if you are out of an item I ordered?

When can I pick-up my order?

Ideal Curbside Pick-Up appointments are offered Monday through Saturday, in half hour blocks from 10 AM to 6 PM. When you place your order, our Rosie system will display a list of all available pick-up times and ask you to select a day and time that will suit your schedule. Please plan to arrive at [...]

By |May 2nd, 2020||Comments Off on When can I pick-up my order?