You can shop and place your On-Line order anytime 24/7, whenever it’s convenient for you. Browse our various departments, meats, fresh produce, frozen, bakery, dairy, deli, etc. Use our search function or a favorites history that our Rosie app generates for you, based on what you’ve bought in the past.
You can tell us if you want a substitution if we’re out of something, or you may add a note to an item, and we’ll follow any special instructions you may have. You also select the time you will come to pick-up your order.
When you’ve finished making all your selections, submit your order and wait for the confirmation screen. You’ll now be receiving two e-mails. First is an immediate confirmation recapping all your order details, with an estimated cost, and a six-digit confirmation number. A temporary hold will be placed on your credit or debit card for the estimated cost of your order.
Next our personal shoppers go to work. They carefully hand-select each item you chose. We then bag and label your order and hold for your pick-up appointment. Of course, we keep any frozen or refrigerated items in temp-controlled storage.
Now you will receive a second e-mail, a complete summary of your order from your personal shopper, with a list of any items that may have been out of stock, any substitutions that were made, and your final cost. This total may be corrected or adjusted from the first notice you received. Not to worry. Your credit or debit card will be charged only after your order is actually filled.
Easy! Now all that remains is to come for your scheduled pick-up.